3Q 2018 REVIEWS (JULY-SEPT)
always friendly, timely and reasonable
Jeffrey’s Automotive was recommended to me by my boss. I don’t know much about cars and car repair, and of course my van started giving me trouble while my husband was deployed. I was worried I’d be taken advantage of, or it would be an extremely expensive fix. From start to finish, Michael was fantastic to work with. He was kind, and explained everything well without making me feel like he was talking down to me. Then he told me he had one more thing to check on my van, and if it was what he thought, it was going to be the cheapest and fastest option. Turns out it was my thermostat and the housing that had cracked and all my coolant had leaked out. Not only did they replace the thermostat and refill my coolant, but they thoroughly inspected my engine to make sure no other damage had been done. They made sure that as a military wife and mom-on-her-own-for-now I would be safe in my car. I can’t thank them enough for their support of our situation and the security I left with. It was such an easy and painless process. I know that we will definitely be back the next time something goes wrong on our vehicles.
They did excellent work, the price was what quoted, and work completed earlier than thought. I would highly recommend this company
It was a great experience! The service was fairly priced and they did a great job. I’ll be returning in the future for other repairs and service as needed.
They always do a good job and they really explain the problem, why it needs to be fixed and how they’re going to fix it.
This business was referred to me since I’m from the Houston area. I cannot express enough just how GREAT Jeffery’s Automotive is! From the immediate A+ Customer Service to the service itself! Genuine honest staff and work performed! I also left a review on their Facebook page! I completely recommend Jeffrey’s Automotive! Thank you-Jeffery’s!
Friendly and courteous customer service – helped me prioritize several needed but costly repairs. Recommend them and will be back
Everyone was very helpful and I would recommend highly Jeffrey’s
Best customer service and care I have ever experienced! Explained everything well. Fast in. Fast out. Best ever!
They did a great job and had my car in and out in 1 hour. Thanks Tony
These guys are great! Ask for Tony, great guy and great service!!! Known him for ever.
Jeffrey’s Automotive is staffed with friendly, courteous, skilled, and HONEST people. My wife and I have been going here for about a year now and every time we are more impressed. We cannot recommend them highly enough!
Very friendly family oriented staff! They always fix the necessary items and make any upcoming service suggestions without any pressure! You are always in control if and when you want repairs! I have been going to Jeffrey’s Automotive for over 20 years!
Good work at a reasonable price. Friendly staff. The work I had done included a wheel alignment. I appreciate the follow up explaining, and showing my tire measurements before and after alignment. I’ve had tires aligned before but never had anyone do that elsewhere.
Very good service
Mr. Roy was my service Liaison First and foremost Mr. Roy that you for treating me like a human not just a women because everybody know that we get taken to the clear we when it come to our auto and repair shops Oh but not this one Mr.Roy took me back and showed me the problem with my truck he didn’t just tell me but let my own eyes see that there was a big problem. There was at no time any pressure any hard selling or rush to get it done right then and there. Although it needed it to be done but with all that being said I truly appreciate Mr.Roy for his kindness knowledge sincere approach to me about my truck forever a customer now. Thank you
Quick, prompt, and courteous. Will be back. Again and again
Fast, fair, and friendly!
Fantastic service and fantastic customer service
Prompt and courteous and priced right
Trust. It’s all about trust. Jeffrey’s will do the work you need. And they always do it well. If you don’t need it, they won’t do it. That’s why I take my car to Jeffrey’s.
Great service provided. Thanks Tony for your help! I will back.
Always friendly, thorough, and priced honestly! Thank you
Always friendly, thorough, and priced honestly! Thank you
Friendly
Very friendly and great service. Took care of the issue in less than 24 hours. Suggested some updates to our cars computers, and the car runs a lot smoother now. Thank you! P.S. Love how you attach the coupons to the receipt envelope but I hope I never need any collision repair. If I do, I will def take advantage of the free detail. 😉
Excellent service, excellent quality, and overall seamless, affordable service. I only went in to get my truck aligned and it drives perfect now. And turns out the mechanic noticed that my brakes were pretty squishy which I never really thought about, but when I drove my truck home, my brakes felt brand new. I will never take my truck to a different shop. Thank you Jeffrey’s!
I was referred to Jeffrey’s to correct an issue on my recently purchased used vehicle. I was glad I was pointed that direction! Not only was the work done at a reasonable price, I was able to set an appointment and wait on my car. The staff was friendly and helpful. The work was done quickly and the wait was not long. If you are looking for a reliable auto repair in the Keller, Alliance, Watauga area, I gladly recommend seeing the guys at Jeffrey’s Automotive.
The dealership told me I needed $2,300 of repairs… I was suspicious. Took it to Jeffrey’s. Out of the 5 items the dealership wanted to repair, Jeffrey’s found only 1 item that was actually in need. That 1 item was half the price the dealership wanted. Overall, Jeffrey’s saved me $2,000 in unneeded and/or overpriced repairs.
I was in a wreck that was extremely frustrating. I took my Jeep to Jeffrey’s and they were great! I never felt like they were trying to cheat me and they were actually able to help save me a couple hundred in repairs. Not only does my Jeep drive normally again but it looks flawless as well!
Prompt and courteous. Very honest and fair pricing. Appreciate the option of a non-dealer service professional
Great & quick!
Jeffrey’s always gives a good value and an honest, straightforward assessment.
They are amazing. they keep you informed. they also don’t do any unnecessary repairs. they fix only what is needed and charge reasonable prices. they are very ethical and qualified in doing their work
I am from Lubbock, TX. My brother in law referred me. I didn’t have any problems getting my car fixed the same day to make it back home.
Professional service that knows Power-stroke Diesel engines! I like these guys more and more every time I bring my truck here for service. They’re always able to get me in quickly and complete the work as agreed in the quote.
Jeffery’s automotive saves us a lot of money and was great! Very nice and got it done very fast!
Service was excellent! Tony treated me like family, and thanks to him, and the rest of the staff, I will never take my vehicle to another shop.
Super great work. A friendly and honest experience. Thank you Jeffrey’s.
Fast, friendly service! They are great! Very competitive prices and great service. I highly recommend Jeffrey’s Automotive!
Speedy service. They got me in for an appointment last minute on the same day I called. I’m appreciative of their hospitality!
Very Friendly and courteous! Pricing is very fair!
Fantastic job yesterday on my alignment and wheel repair. Under the estimate and they didn’t push selling me other services. We discussed options, but it was all about just keeping me informed. Well done team Jeffrey’s, I’ll be back.
Roy was awesome. Got my alignment tested and completed in about 45min (15min faster than they originally estimated!) and now my car drives silky smooth.
Don’t go to the dealer, come to Jeffrey’s Automotive instead. These guys were pretty quick to fix up my car. They were honest and upfront with what needed to be fixed and were very professional. It only took two days to fix my Mustang, which in my experience would have taken the dealer 2 weeks or more. In short, if you have a car problem these guys will take care of you and your car.
Fast oil change on son’s car. Great professional service!
Great place with honest pricing. Take your car in with the confidence they will take care of you whether traveling or a resident. Thanks y’all.
They are very personal, attentive, and knowledgeable… and although not everything went smooth and perfect, they bent over backwards to make sure I was taken care of expediently. I felt heard and valued and they made it right quickly. I will definitely use them again and I highly recommend them. Rarely does everything go perfect, the truth of who the company is can be seen in how they respond when it doesn’t. KUDO’S TO MY WHOLE TEAM!!
This is a very professional very classy establishment. They say what they mean and do what they say. This will be my go to auto mechanic from now on. Hey guys, get some golf and hunting magazines in the waiting room 😉. Thanks!
I have taken my vehicle to Jeffrey’s since 2013. When I’ve taken it in they make sure that I know of any and all issues with the vehicle and what to watch out for. They are very honest and I always recommend them to my friends and family.
Jeffrey’s is a name I trust. My husband and I always take our cars here when there is something we can’t figure out on our own. Many times, when the car trouble is diagnosed, my husband can fix what is needed and Jeffrey’s never pushes us into having them fix it. They give sound advice and we will continue to use them in the future.
This was my first visit to this shop. I was there to get an alignment after replacing wheels and tires. Since I had them done at Discoint Tire, Jeffery’s gave me $30 off the alignment service. I’ll definitely be back for maintenance services
Only went in for state inspection but service was friendly and got me out faster than initially stated so was very happy!
I made an appointment for the next day for a wheel alignment and state inspection. Roy greeted me promptly. He listened intently as I provided a little history of my situation. It took longer than I thought it should and was told, but everyone (customers as well) were very friendly, so the time passed fairly quickly. I would definitely recommend trying Jeffrey’s to others.
I had to get 4 new tires for my vehicle so I went to Discount Tires. They gave me a coupon for an alignment at Jeffrey’s Automotive. At first I was a bit hesitant since I’ve always taken my car for the past 10 years to the dealership to get serviced but I thought I would give them a try. I googled them and they had very good reviews. The service was excellent over the phone and in person. I never felt like they were trying to rip me off or fix something that did not need fixing. I even had the headlights restored, which needed to be done. Looked like new. They were definitely cheaper than the dealership. I would take my vehicle again to Jeffrey’s Automotive.
Awesome and honest people. Take care of the problem. I highly recommend Jeffrey’s.
Their scheduling was good. Started service promptly. Repair was handled quickly with a clear explanation of what was done. Would recommend them.
Exact, prompt, and courteous service. Got just what I asked for, and an explanation with no pressure (just honesty) of any additional or suggested maintenance to my vehicle. Service and prices the dealer cannot and will match. Definitely piece of mind knowing my vehicle maintenance is in the right hands…
Honest and fast, makes you feel comfortable from the very beginning! I will continue to use them and highly recommend them!
Very friendly and able to fix car same day
great service! will use again!
Went to Jeffrey’s for a four wheel alignment. They were half the cost of other places. Highly recommend!
So professional and kind. They were recommended to me and I would do the same. Seems like a well-run shop.
They did a great job. I went in for an alignment. They were super busy but it still didn’t take that long, and afterwards I could tell my steering was perfectly straight, and I don’t notice any more unusual tire wear so far. Also, it was significantly cheaper than many other places.
Great prices! Much lower than any other automotive place.
Always willing to help and perform top notch work.
Very professional, the only place I bring the four cars in my family!
I loved the Christian music! I was very satisfied with the work they did and I’d recommend it to anybody!
Jeffrey’s is always extremely professional and does the car work well. I stopped by to get my oil changed and look over my tires and brakes and there was going to be a hefty wait time, so my advisor recommended making an appointment later in the day. I showed up for my appointment and was finished within a little over an hour. I’ll be back!!
Great service
Have used Jeffrey’s for a few years now and I always recommend them to anyone asking for a good automotive repair shop. Everyone there is nice and friendly. They always get my repair done on time and at the best price around! Highly recommend Jeffrey’s automotive!!!
Got an alignment for my car. It was quick, an extremely reasonable price for an alignment, and my car drives so very much better! Overall, they did an amazing job.
They really care and help try to get you the lowest rate.
They do it all. $45 for an alignment was half of what other shops charge and they were done in just over an hour. Definitely going back. Thanks so much!!
They do an amazing job fixing your cars
They did a fantastic job, didn’t try to do work not required. Not like other shops. Will be back when repairs are needed.
These guys are great
Good and friendly service
This is a amazing place. Staff is very friendly and if there is something wrong with your car they will find it. They are fast in service and very knowledgeable. They work with you and update you on what as the problem is or could be I highly recommend this Automotive Center, that is if you are looking for honest and reliable services.
Great Service
Professional. Efficient and fair priced
Friendly, Good, fast service
Family owned and operated business. Extremely friendly staff. They will give you all the options available to repair your vehicle. They will NEVER scam or rip you off by unnecessary repairs!
I was recommended to go here by Discount Tire. I was able to get an appointment within a day and they were amazing from the minute I got there. They walked me out to show me what was causing the trouble and explained everything to me. He got me a price and helped make sure I got it as soon as I could. I will be using them from now on!
Did exactly what that said they would do. Got great results. Would definitely recommend them.
Long wait, but worth it.
The staff are friendly and helpful.
I always bring my cars to This family owned Christian business. They are efficient, know what they are doing and charge a fair price. Quite refreshing in today’s automotive repair world to have a shop you can trust not to rip you off. Thanks.
I highly recommend Jeffrey’s Automotive! I thought I needed over $300 worth of work on my suspension. They inspected my vehicle at no charge and told me I didn’t need the work when they could’ve easily taken my money and done unnecessary repairs. It’s refreshing to experience such honesty in this world today. They are quick, professional, friendly, and honest. They won me over as a customer!
Love these guys. Not only did they come up with a better idea than what I had, the price came in cheaper and was done quicker than they said. Definitely recommend them.
I don’t think that I could have found a better place to have my automotive needs done at a more honest and caring establishment. And a special shout out to Michael, thanks again.
Excellent service, customer service, and pricing. Worth the extra driving for me to come see y’all from where I am. Thank you.
Excellent service by professionals who know what they’re doing!
always friendly, timely and reasonable
Jeffrey’s Automotive was recommended to me by my boss. I don’t know much about cars and car repair, and of course my van started giving me trouble while my husband was deployed. I was worried I’d be taken advantage of, or it would be an extremely expensive fix. From start to finish, Michael was fantastic to work with. He was kind, and explained everything well without making me feel like he was talking down to me. Then he told me he had one more thing to check on my van, and if it was what he thought, it was going to be the cheapest and fastest option. Turns out it was my thermostat and the housing that had cracked and all my coolant had leaked out. Not only did they replace the thermostat and refill my coolant, but they thoroughly inspected my engine to make sure no other damage had been done. They made sure that as a military wife and mom-on-her-own-for-now I would be safe in my car. I can’t thank them enough for their support of our situation and the security I left with. It was such an easy and painless process. I know that we will definitely be back the next time something goes wrong on our vehicles.
They did excellent work, the price was what quoted, and work completed earlier than thought. I would highly recommend this company
It was a great experience! The service was fairly priced and they did a great job. I’ll be returning in the future for other repairs and service as needed.
They always do a good job and they really explain the problem, why it needs to be fixed and how they’re going to fix it.
This business was referred to me since I’m from the Houston area. I cannot express enough just how GREAT Jeffery’s Automotive is! From the immediate A+ Customer Service to the service itself! Genuine honest staff and work performed! I also left a review on their Facebook page! I completely recommend Jeffrey’s Automotive! Thank you-Jeffery’s!
Friendly and courteous customer service – helped me prioritize several needed but costly repairs. Recommend them and will be back
Everyone was very helpful and I would recommend highly Jeffrey’s
Best customer service and care I have ever experienced! Explained everything well. Fast in. Fast out. Best ever!
They did a great job and had my car in and out in 1 hour. Thanks Tony
These guys are great! Ask for Tony, great guy and great service!!! Known him for ever.
Jeffrey’s Automotive is staffed with friendly, courteous, skilled, and HONEST people. My wife and I have been going here for about a year now and every time we are more impressed. We cannot recommend them highly enough!
Very friendly family oriented staff! They always fix the necessary items and make any upcoming service suggestions without any pressure! You are always in control if and when you want repairs! I have been going to Jeffrey’s Automotive for over 20 years!
Good work at a reasonable price. Friendly staff. The work I had done included a wheel alignment. I appreciate the follow up explaining, and showing my tire measurements before and after alignment. I’ve had tires aligned before but never had anyone do that elsewhere.